Wise Owl Paint Supplies:
(Includes Soy Candles and Wax Melts from Improper Apothecary.)
FREE shipping on all Wise Owl Paint products. Orders ship 3-5 business days from order date. Inclement weather and other such issues such as holidays, new product releases or promotions may cause delays.
Redesign with Prima:
FREE shipping on all Redesign with Prima products. Orders ship 1-3 business days from order date. Inclement weather and other such issues such as holidays, new product releases or promotions may cause delays.
Keep an eye on your email! I will send you an order confirmation when the order is placed, then we also send a shipping confirmation email with tracking as soon as your order ships. Please check and double-check that your email is correct when you place your order. When it’s extremely cold outside it becomes extra important to track your package closely so your products don’t freeze sitting outside on your porch! Watch your spam folder as well; unfortunately, the confirmation emails sometimes land there.
Please watch your tracking closely and inspect your order when it arrives. Claims for damaged or missing items must be reported to email@example.com within 48 hours of delivery date. NOTE: Items affected by the weather after delivery are not considered "damaged" i.e., melted, frozen, etc. See Refund/Return Policy for more details.
Please direct any questions to: firstname.lastname@example.org